RETURN & EXCHANGE
Please note that goods sold are non-refundable. We will only exchange items if they are incorrect, defective or damaged.
We are sorry you have received a parcel with an incorrect, defective, or missing item! Please fill out the Return & Exchange Form below. We will get back to you within 3 business days and assist you with a 1-to-1 exchange.
Please note that:
- All exchange requests due to defective products must be made within 6 months upon customer’s receipt of order.
- All exchange requests due to incorrect/expired products must be made within 1 month upon customer’s receipt of order.
If you have experienced an allergic reaction to our products, please fill out the Return & Exchange Form below. We will get back to you within 3 business days for assistance.
Please note that all return requests due to an allergic reaction to the product must be made within 6 months upon customer’s receipt of order to be valid.
Unfortunately, we currently do not allow online purchases to be returned in-store.