ORDER & DELIVERY

How do I place an order online?
  1. To add items to your cart, click on “Add to Cart” with your desired quantity.
  2. To review your items, click on the “Cart” icon located at the upper right-hand corner of the page, and your order summary will appear for review.
  3. If you have an applicable coupon or promo code, enter it and click ‘Apply’. Changes will take effect once you have successfully entered the code.
  4. Click ‘Proceed to Checkout’.
  5. Fill in your Billing Details, Shipping Address, and Payment Details, then click on ‘Place Order’ to proceed with the making of payment.
  6. You will receive an order confirmation email shortly after you have successfully placed your order.

If you do not receive an order confirmation email within 24 hours, please contact Customer Service for assistance. We will get back to you within 3 business days.

What are the delivery options, and how long does it take for my orders to be delivered?

While we endeavour to get your orders to reach you as timely as possible, please note that there may be slight delays due to the implementation of additional safety measures taken by us and our 3rd party delivery service provider. We apologise for any inconvenience caused, and thank you for your patience.

We offer the following options for delivery within Singapore:

DELIVERY TYPE DELIVERY FEE (SGD) DELIVERY TIME FRAME
Standard

$3.50 for orders below $100

Free for orders $100 and above

5 to 7 business days

You will receive a SMS notification from our 3rd party delivery service provider once your order has been shipped.

How do I track my parcel?

You can track your parcel via our 3rd party delivery service provider’s Delivery Tracking page once you have received the SMS notification with the tracking information. 

Do you ship internationally?

Unfortunately, we do not ship to international destinations for orders placed online. 


For questions about orders and delivery, you may refer to our FAQ page.